Possible Errors
Cerebro Support avatar
Written by Cerebro Support
Updated over a week ago
  • Administrative rights are required. Please run the console as administrator the installation must be performed on behalf of a user who holds administrative rights. Run the console as an OS administrator;

  • ERROR: Unable to decode stdout to Unicode. Verify that the console code page is properly configured. (Windows only) the console uses wrong encoding. Set the correct encoding in the console;

  • Attention! This path is not available the specified path was not found. The directory may have been deleted or moved. Make sure that the specified directory exists;

  • Attention! The directory is not writable the current access privileges do not allow writing to the directory. Verify the configured access privileges;

  • Attention! The directory is not readable — the directory is corrupted. Verify the contents of the directory;

  • No SMTP connection no connection is possible to the SMTP server. Check your Internet connection, as well as the address and port of the SMTP server;

  • No POP connection no connection is possible to the POP server. Check your Internet connection, as well as the address and port of the POP server;

  • File does not exist — the specified file was not found. Verify the path to the file;

  • chkconfig” “insserv” “update-rc.d” are not available the utility for managing services cannot be determined. This message in most cases indicates that you are trying to install on an unsupported version of the OS;

  • Value may not be empty this is a mandatory field; please enter a non-empty value;

  • Please enter a valid value (one Latin letter) the combination you entered is not supported. Please enter a valid value (there must be one Latin letter);

  • Unsupported platform the OS you are trying to use to install Cerebro services is not supported;

  • The system utility terminated with an error see the description of the error of the system utility;

  • … failed to share the directory; you can try to share the directory later. Please check main.conf! the directory could not be shared. You can do this later yourself using the tools of your OS. Check the main.conf file which should contain a valid network directory;

  • Samba configuration script search failed the Samba configuration file could not be found. You can share the directory later yourself using the tools of your OS. Check the main.conf file which should contain a valid network directory;

  • FAILED! Restoring the previously saved config — a valid configuration file could not be created and the original file was saved. You can share the directory later yourself using the tools of your OS. Check the main.conf file which should contain a valid network directory;

  • Cargador service test FAILED the Cargador service could not be started correctly. Check the log file for errors;

  • Admin account was not found admin is required to register a new or update the current file storage in the Cerebro database. This user may have been deleted or renamed. The storage will not be registered automatically. You can do this later through the Cerebro client interface;

  • Universe ID was not found universe ID is required to register a new or update the current file storage in the Cerebro database. The storage will not be registered automatically. You can do this later through the Cerebro client interface;

  • Error copying Malosol — the Malosol plugin could not be copied. Make sure that the source and destination directories exist. This error may also be a result of you trying to install on an unsupported OS;

  • Error configuring config.py config.py could not be configured. Make sure that the directory is writable. This error may also be a result of you trying to install on an unsupported OS;

  • ERROR: Restarting PostgreSQL failed — PostgreSQL could not be restarted. Make sure that the user on whose behalf you are trying to install holds the rights to restart the service;

  • Error: Automatic configuration of Postgres failed the automatic configuration of PostgreSQL could not be completed. You will have to configure it manually;

  • ERROR: Database installation failed the automatic installation of the database could not be completed. You will have to install it manually.

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