To make Cerebro accessible from outside your local network, for the STUDIO installation option you need to configure port forwarding on your router or proxy server to transfer data from external TCP ports 45431 and 4080 to the server where the Cargador service is installed inside your network. If you selected the FACTORY installation option, you should also configure forwarding for the database port (5432 is the default port).
If the installer could not obtain the ID of the universe automatically, contact technical support and request the ID of your universe. After receiving the ID, you can register it using the following scripts from the package: setid.cmd (Windows) or setid.sh (Linux and Mac OS X). A correctly specified ID of the universe subsequently guarantees proper migration and merging of universes, as well as, if necessary, proper migration of the database to the cloud.
If you have any questions, please contact technical support via the chat at http://cerebrohq.com or send an email to email@example.com