You can restore Cerebro password in the ‘Authorization’ window of the Cerebro desktop client. Click on the button ‘Forgot password’ at the bottom of the ‘Authorization’ page.

If you receive the error message ‘Email is not found in Cerebro’, contact your universe administrator directly to clarify whether your account was deleted or whether your email was correctly specified by the administrator at the registration.

If all the solutions described above didn't help, contact our Support: https://cerebrohq.com/en/support/

Please provide us with your Universe name and your email address.