This usually happens when Mirada doesn't have the codec necessary to play the file.

You can change the codec used in playing videos. To do this:

  • Main menu - Media - Open using - Library manager...
  • Choose a different library for your file type
  • Try to play the video file

If changing libraries didn't help, contact our Support: https://cerebrohq.com/en/support/

Please provide us with an example of your video file, or codec information.

We will add support of the required codec to Mirada as soon as possible.

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