The login and password for logging into the Account aren't the same as the ones for the Cerebro client.

If you can't remember your password, you can restore it here: This will not apply to your Cerebro account.

Access to the Account has a limited amount of users. If you can't log in and resetting your password doesn't help, your email might not be linked to license management.

Contact our Support:

Please provide us with your company name, and we will help you determine the list of emails to access payments and will add a new one if necessary.

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